Department: Enrollment Management / Financial Aid
Availability: Immediate Opening – Full Time
Primary Purpose: The financial aid counselor evaluates financial needs of students from a variety of sources including documentation of financial status and personal counseling sessions with students and parents. Advises students/parents of their financial aid eligibility according to government and institutional regulations and guidelines. The counselor is responsible to the Financial Aid Director
Secondary Purpose: The counselor serves as the verifier of all files selected for verification by the Department of Education and SNU.
A. Counsel and advise students regarding the aspects of financial aid, individualizing information to the particular needs and situation of the student.
B. Interface with the Office of Admissions for campus visits of new and transfer students.
C. Collect and/or analyze financial data on students to determine aid eligibility and make awards within federal, state, donor and/or institutional guidelines.
D. Evaluate unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustment or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
E. Assists in the preparation of and presents information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at various meetings.
F. Analyze various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend the situation.
G. Maintain and reconcile accounts with the SNU Financial Affairs office.
H. Interfaces with students, parents, Department of Education agencies, State of Oklahoma agencies, Federal servicing agencies, employers, donors and/or staff to resolve issues.
Bachelor degree preferred and a minimum of 2 years experience working in a customer service office environment.
Knowledge, Skills and Abilities:
A. Knowledge of and skills in automated processing.
B. Excellent math and basic accounting knowledge skills.
C. Excellent communication skills, problem solving ability and customer service skills.
D. A working knowledge of related computer technology.
E. Highly organized and ability to multi-task.
Compensation: Commensurate with experience and in harmony with the SNU hourly pay structure.
Benefits: Generous benefit structure including family health insurance plan, retirement matching, tuition remission, vacation, sick leave, personal days, holidays and much more.
For additional details regarding SNU or how to apply for this position, please scroll to the bottom of the page and read the "ADDITIONAL APPLICATION INFORMATION".