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Southern Nazarene University - Character Culture Christ


5. A documentation technology plan that includes electronic security measures is in place and operational to ensure quality standards, adherence to FERPA, and the integrity and validity of information. 
 Comment received: Documentation supports indicator moderately. Evidence of FERPA support and awareness of redundant system is satisfactory. For a score of 3, additional documentation is needed to demonstrate a technology disaster preparedness plan, not just a meeting about the plan. Also, additional documentation about how student are authenticated is needed.
2
Moderate Use
 6. The technology delivery systems are highly reliable and operable with measurable standards being utilized such as system downtime tracking or task benchmarking.
Comment received: Documentation fully supports the indicator. Charts and documents indicate student usage and server benchmarking are monitored regularly.  3
Meet Criterion Completely
 7. A centralized system provides support for building and maintaining the online education infrastructure.
Comment Received: Documentation fully supports indicator. The institution has made the commitment to insure that centralized systems are in place.
3
Meet Criterion Completely
8. The course delivery technology is considered a mission critical enterprise system and supported as such.
Comment received: Documentation supports indicator moderately. IT Plan document is thorough. For a score of 3, other needed documents such as FY11 or FY12 budget, a sample "off-campus support contract," and documentation on policies such as limited downtime, employees dedicated to technology support, and plans for upgrades should be included.
2
Moderate Use
9.The institution maintains system backup for data availability.
Comment received: Documentation fully supports the indicator. the IT Strategic Plan and the use of an off-site host indicate appropriate attention to system backup and data integrity. Remember to add off-site back-up recovery information.
 3
Meet Criterion Completely
10. Faculty, staff and students are supported in the development and use of new technologies and skills.
Comment received: Documentation fully supports indicator. Evidence that faculty, staff, and students are supported and trained is provided. a Lit of various virtual workshops would be helpful.
 3
Meet Criterion Completely
 Comments for Technology Support: Overall, the institution has provided snapshots of their commitment to IT best practices. Monitoring of system downtime and maintenance is documented. While meeting notes indicate the existence of a disaster preparedness plan, it would be helpful to see that document here.
 Points Possible:
18

Points Earned:
16





Our Nazarene Heritage
Founded in 1899, Southern Nazarene University is a private, Christian, liberal arts university - a service of the Church of the Nazarene. Located on a 40-acre campus just west of Oklahoma City, SNU grew out of several small colleges committed to training people for service to God and their fellow man. More than 32,000 alumni work and serve throughout the United States and the world. Read About Our Heritage